Privacy Policy
We value your privacy. This account privacy policy ("Policy") describes how we process your data in connection with our services. You agree to this Privacy Policy and our Terms of Service by accessing or using the Services.
Who Controls Your Data
Strategic Capital Consultancy Inc. ("Strategic Capital" or "we"), location 117 Mongiraud Gros Islet, Saint Lucia LC1001 101, is the data controller.
Data We Process and How It is Collected
We handle various types of personal data that you provide or generate through our services, including:
Account Information: Details shared during account setup or in "Know Your Customer" (KYC) documentation, such as identification documents.
Service Usage: Data related to your account activity, including asset statements, payment card usage, transactions, and payments. This can encompass personal details like your name, address, contact information, nationality, birth date, marital status, and tax identification number.
Voluntary Information: Data you offer when filling out client surveys, giving feedback, applying for special promotions, or registering for events (like seminars and webinars).
Communication Records: Any interactions with us through our website, email, or other means, including recorded telephone conversations. We also collect data on how you use our website.
If you share personal data about others with us (e.g., through referrals or contact lists), you must ensure they are aware of this notice.
Additionally, we may receive personal data from third parties, such as:
Authorized Third Parties: Entities you have authorized to share data with us, which may include social networks. These third parties may collect and manage your data according to their own privacy policies. We assume these third parties have the right to provide the data to us and allow us to process it in line with this Policy.
Processing Your Data and the Legal Basis
We process your data for the following reasons:
Account Management: To open and manage your account and provide you with products and services. This is based on our need to fulfill our contractual obligations to you.
Product Improvement and Development: To enhance our existing products, create new ones, and offer services that might interest you. This is based on our legitimate interests or, when required, your consent.
Legal Compliance: To meet our legal obligations, including those related to "know-your-customer" regulations, anti-money laundering laws, and market abuse rules, as well as to adhere to agreements with counterparties and intermediaries. This is based on legal requirements or our contractual obligations.
Fraud Prevention and Risk Management: To prevent fraud, misuse of our services, and manage risks. This is based on our legal obligations or legitimate interests.
Enforcement of Rights: To protect our rights or defend against legal actions or proceedings. This is based on our legitimate interests.
Transferring Your Data
We may share your data with the following recipients, both within Saint Lucia and internationally:
Strategic Capital Entities: Other companies within the Strategic Capital Consultancy Inc. Group.
Transaction and Service Partners: Third parties involved in transactions or services, such as counterparties, banks, trading venues, payment system operators, and central securities depositories.
Service Providers: Our partners assist with IT, back-office functions, logistics, card manufacturing, and debt collection.
Regulatory and Compliance Entities: Tax authorities, withholding agents, auditors, custodians, and other relevant parties.
Legal and Regulatory Bodies: Courts, authorities, and self-regulatory organizations.
Media: Outlets seeking comments from us.
Authorized Third Parties: Any other third parties with whom you have authorized us to share your data.
Retaining Your Data
We retain your data only as long as necessary for the purposes it was collected, taking into account legal, regulatory, or contractual obligations, as well as any potential litigations or investigations. Once your data is no longer needed, we will securely dispose of it.
Contact Us if You Have Any Other Questions
If you wish to contact our Customer Care Center, please contact our team at info@strategic-cap.com